FAQ
Frequently asked questions
Can’t find your answer? Call or WhatsApp us — we’re happy to help.
Do you charge for advice?
No — our advice and quotes are free. We are paid by the insurance companies when you buy a policy. See our client disclosure.
Which provinces do you serve?
Our advisors are licensed in BC, AB, SK, MB and ON. Travel insurance for visitors can usually be bought for anyone visiting Canada.
Can I buy online?
Yes — Super Visa and visitor insurance can be bought online from several insurers through our quote engine. For life, health and savings, an advisor will guide you.
How do I make a claim?
Contact the insurer’s claims or assistance line on your policy documents. For help, call us — we’ll guide you through it.
How do you protect my information?
We collect only what we need to give advice and arrange coverage, and we protect it as described in our privacy policy.