Privacy Policy

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Our Commitment to Data Protection for Insurance Clients

At PolicyPlace, your trust is our foundation. This Privacy Policy explains how we handle data protection for insurance clients—clearly, securely, and in full compliance with Canadian privacy laws. Whether you’re applying for coverage or just asking a question, we treat your personal information with care and transparency at every step, ensuring strong data protection for insurance clients like you.

1.1. Collection of Personal Information

To offer you the right insurance products and support, we need to gather some personal details. Don’t worry—we only ask for what’s truly necessary, and we treat your personal information with care and transparency at every step, ensuring strong data protection for insurance clients like you.

Here’s what we might collect:

  • Your name, address, and contact info

  • Date of birth

  • Details about your job or employment

  • Your past insurance and claims history

  • Financial info that helps us provide accurate quotes or coverage

  • Any other details that help us serve you better

We usually collect this information directly from you—whether it’s through our website, a phone call, or a face-to-face chat. However you choose to connect with us, we’re here to make the process simple, transparent, and secure.

1.2. How We Use the Information You Provide?

We respect your privacy and don’t share your personal details unless we absolutely have to. The only time we’ll ever disclose your information is if it’s legally required or if we believe, in good faith, that it’s necessary to:

  • Follow the law or respond to official legal requests;

  • Protect our rights, property, or the integrity of our website;

  • Act quickly in urgent situations to keep our users or the public safe.

In short, we don’t share your info unless it’s critical—and only when the law or safety demands it.

1.2.2. We may disclose personal information to:

Sometimes, we need to share your information with trusted partners to serve you better—but only when it’s necessary and for the right reasons. Here’s who we may share it with:

  1. Regulatory authorities to stay compliant with insurance laws and regulations

  2. Service providers who help us deliver our products and support (like claims processing or tech services)

  3. Other third parties—but only when the law says it’s required or allowed

What we don’t do? We never sell or rent your personal information to anyone for marketing. Your data stays between us and the people who need it to support your insurance needs—period.

1.3. Security Safeguards

Your privacy is our priority—and protecting your personal information is something we take seriously. We’ve put strong security measures in place to guard against unauthorized access, misuse, or disclosure of your data.

From secure systems to up-to-date policies, we regularly review and upgrade our protection methods to make sure your information stays safe, confidential, and in the right hands—always.

1.4. Retention of Personal Information

We only keep your personal information for as long as we need it—whether that’s to provide you with our services, meet legal requirements, or fulfill the purposes outlined in this Privacy Policy.

Once your information is no longer needed, we make sure it’s securely deleted or anonymized so it can’t be traced back to you. No unnecessary storage, no loose ends—just responsible data handling.

1.5. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. When we do, we’ll post the updated version right here on our website—and the changes will take effect immediately.

We encourage you to check back occasionally to stay informed about how we’re protecting your information.